Payment/Cancellation Policy

Payment Policy

Your registration in a class is not guaranteed until payment in full has been received. Payment received more than 60 calendar days before the start of a class will receive a 10% discount. Tuition is increased by 10% for registrations received less than 14 calendar days before the start of a class. The registrations are confirmed in the order in which payment is received.

When making payment, please make sure the single transaction limit on your corporate credit card is high enough to cover your tuition.

Cancellations

Cancellations received at least 14 calendar days before the start of a class will be 100% refunded. Cancellations less than 14 calendar days before the start of a class will not be refunded, but the student may attend the same course in the future at a 50% discount. Students who fail to show up for a class will not receive a refund and will not be eligible for the 50% discount. Students may at their option find their own replacement up to 7 calendar days prior to the start of the course to avoid the cancellation fee.

We reserve the right to cancel the registration of a student at our sole discretion, in such event we will refund the course tuition.

KG178 Mass Transfer Course

There are no discounts offered for KG178 Mass Transfer course. Registrations is not guaranteed until payment in full has been received. Cancellations received at least 4 months before the start of a class will be 100% refunded. No refunds are issued for cancellations received less than 4 months before the start of the class. Students may, at their option, find their own replacement up to 10 calendar days prior to the start of the course to avoid the cancellation fee.  Please note that this replacement has to go through a vetting process before the registration is confirmed.

We reserve the right to cancel the registration of a student at our sole discretion, in such event we will refund the course tuition.


NOTICE: It is the policy of John Zink Company, LLC that 100% of the tuition must be paid by the student’s employer or an affiliate of the employer. Payment for classes may be made only once students have been approved for admissions. John Zink reserves the right to deny admissions for any reason permitted by law including, without limitation, the admission of employees of companies that John Zink deems to be a competitor. All decisions regarding admissions are made without regard to color, race, religion, gender, sexual orientation, national origin, ethnicity, age, disability, pregnancy, veteran status or other legally protected factors.